Microsoft Surface Laptop 5. Product type: Notebook, Form factor: Clamshell. Processor family: Intel® Core™ i7, Processor model: i7-1265U. Display diagonal: 38.1 cm (15"), Display resolution: 2496 x 1664 pixels, Touchscreen. Internal memory: 16 GB, Internal memory type: LPDDR5x-SDRAM. Total storage capacity: 256 GB, Storage media: SSD. On-board graphics card model: Intel Iris Xe Graphics. Operating system installed: Windows 10 Pro. Product colour: Black. Weight: 1.56 kg
Speed, style, and performance Make your impact with lightning-fast performance, sleek portability, and built-in security.
Effortless multitasking Fast multitasking power with 12th Gen Intel® Core™ processors built on the Intel® Evo™ platform.
Battery life for real life With up to 17 hours of battery life, Surface Laptop 5 empowers productivity wherever work takes you.
Ready to work when you are Get back to work fast with Instant On and Windows Hello password-free sign-in.
Interact naturally Do more with the high-definition PixelSense™ touchscreen. Works with a digital pen for mark-ups.
With Surface Laptop 5 for Business by your side, you’ll see results with lightning-fast performance, sleek portability, an enhanced camera for more engaging video calls, and built-in security.
The Surface for Business advantage When you buy a Surface for Business device, you get additional features suited specifically for unique business needs.
Any order over £59 wil be shipped on our free 2-3 working day service, if you opt for Next Working Day shipping then this will be with you the next working day between 09:00 and 18:00. Deliveries to Northern Ireland, Channel Islands and the Scottish Highlands will be on a 3 day service.
What information do I need to provide for the delivery?
How long is the returns policy?
Delivery & Returns
How long will it take to receive my order?
We provide multiple shipping options for our customers including next day delivery. If you opt for Next Working Day shipping order needs to be placed before 2 PM; all orders placed after 2pm will be processed following working day and then this will be with you the next working day between 09:00 and 18:00. Deliveries to Northern Ireland, Channel Islands and the Scottish Highlands will be on a 3 working day service.
Can I choose a specific day to receive my order?
This is something that we are working hard to bring to you - we recognise that having deliveries on preferred days not only makes it easier for you but it is also great for the environment. By having deliveries arranged on days that you are going to be in or consolidating your orders to arrive to you at the same time means that the courier won't need to come back multiple times due to missed deliveries or multiple deliveries.
Can I change my delivery address once the order has been placed?
Our systems are highly automated, where possible we will do our utmost to accommodate this. To ensure we maintain a high delivery success rate most of our orders are picked and prepped for shipment within 30 minutes
How do I return my order?
If you need to return your order please raise a return through your order page detailing the reason for return. Once this form has been submitted it will be reviewed by the Returns Department who will contact you to arrange the return. Please note the returns department may ask for more information such as the serial number(s) and images where applicable to process the return.
How long do I have to return an item?
For most products bought online, you have a legal right to change your mind within 14 days and receive a refund. If you wish to return unwanted products, you must let us know that you want to return them within 14 calendar days from the day after delivery. The item must also be returned to us within 7 working days from approval of return and receipt of the return label
Are returns free?
Returns for faulty / damaged items will be free of charge Returns for unwanted items that have no fault will incur a minimal returns fee - delivery charges will not be refunded
Code: 'FreeDelivery' at CheckoutFREE next day delivery on this product.Pay in monthly instalments
Code: 'FreeDelivery' at CheckoutFREE next day delivery on this product.Pay in monthly instalments
Code: 'FreeDelivery' at CheckoutFREE next day delivery on this product.Pay in monthly instalments
Code: 'FreeDelivery' at CheckoutFREE next day delivery on this product.Pay in monthly instalments
Code: 'FreeDelivery' at CheckoutFREE next day delivery on this product.Pay in monthly instalments
Code: 'FreeDelivery' at CheckoutFREE next day delivery on this product.Pay in monthly instalments
Intel Virtualization Technology for Directed I/O (VT-d)
Yes
Intel Virtualization Technology (VT-x)
Yes
Intel® Evo™ Platform Verified
Yes
Battery
Battery weight
204 g
Battery life (max)
17 h
Battery capacity
6252 mAh
Battery capacity (Watt-hours)
47.4 Wh
Number of battery cells
6
Battery technology
Lithium-Ion (Li-Ion)
Power
AC adapter output voltage
15 V
AC adapter frequency
50/60 Hz
AC adapter power
65 W
Security
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
Windows Hello
Yes
Certificates
UN number
3481
Sustainability
Sustainability certificates
EPEAT Gold
Weight & dimensions
Height
14.7 mm
Depth
244 mm
Width
340 mm
Weight
1.56 kg
Packaging data
Package weight
2.68 kg
Package height
68 mm
Package depth
314 mm
Package width
428 mm
General
Product family
Surface Laptop
Product series
5
Packaging content
Quick start guide
Yes
Logistics data
Products per pallet
96 pc(s)
Products per pallet layer
6 pc(s)
Master (outer) cases per pallet layer
6 pc(s)
Layers per pallet
16 pc(s)
Products per master (outer) case
1 pc(s)
Master (outer) case gross weight
1.23 kg
Master (outer) case length
428 mm
Master (outer) case width
314 mm
Master (outer) case height
68 mm
Harmonized System (HS) code
8471300100
Other features
Body SAR (EU)
0.33 W/kg
Volume control
Buttons
Mitigating Our Environmental Impact
Sustainable Packaging Solutions and Recycling
We reuse, repurpose and recycle all packaging into the business. Any purchased packaging is plastic-free and packing slips and delivery labels are printed using an energy-efficient thermal printer which removes the need for an additional printer, ribbon and ink and toner cartridges.
Sustainable Options for Delivery and Returns
All deliveries to our customers via UPS/DPD are carbon neutral and we offer convenient options for: grouped deliveries, specified date deliveries, timed deliveries and pick up/ collection points. Any returns are repurposed to prevent them entering landfill.
Sustainable Sourcing and Waste Management
We use 80% sustainable energy sources to power our warehouse and offices. We also proactively ask all suppliers to email paperwork to minimise printing and waste paper. By responsibly processing waste, Gotraka will become zero waste to landfill.
Sustainable Packaging Solutions and Recycling
We reuse, repurpose and recycle all packaging into the business. Any purchased packaging is plastic-free and packing slips and delivery labels are printed using an energy-efficient thermal printer which removes the need for an additional printer, ribbon and ink and toner cartridges.
Sustainable Options for Delivery and Returns
All deliveries to our customers via UPS/DPD are carbon neutral and we offer convenient options for: grouped deliveries, specified date deliveries, timed deliveries and pick up/ collection points. Any returns are repurposed to prevent them entering landfill.
Sustainable Sourcing and Waste Management
We use 80% sustainable energy sources to power our warehouse and offices. We also proactively ask all suppliers to email paperwork to minimise printing and waste paper. By responsibly processing waste, Gotraka will become zero waste to landfill.