Any order over £59 wil be shipped on our free 2-3 working day service, if you opt for Next Working Day shipping then this will be with you the next working day between 09:00 and 18:00. Deliveries to Northern Ireland, Channel Islands and the Scottish Highlands will be on a 3 day service.
What information do I need to provide for the delivery?
How long is the returns policy?
Delivery & Returns
How long will it take to receive my order?
We provide multiple shipping options for our customers including next day delivery. If you opt for Next Working Day shipping order needs to be placed before 2 PM; all orders placed after 2pm will be processed following working day and then this will be with you the next working day between 09:00 and 18:00. Deliveries to Northern Ireland, Channel Islands and the Scottish Highlands will be on a 3 working day service.
Can I choose a specific day to receive my order?
This is something that we are working hard to bring to you - we recognise that having deliveries on preferred days not only makes it easier for you but it is also great for the environment. By having deliveries arranged on days that you are going to be in or consolidating your orders to arrive to you at the same time means that the courier won't need to come back multiple times due to missed deliveries or multiple deliveries.
Can I change my delivery address once the order has been placed?
Our systems are highly automated, where possible we will do our utmost to accommodate this. To ensure we maintain a high delivery success rate most of our orders are picked and prepped for shipment within 30 minutes
How do I return my order?
If you need to return your order please raise a return through your order page detailing the reason for return. Once this form has been submitted it will be reviewed by the Returns Department who will contact you to arrange the return. Please note the returns department may ask for more information such as the serial number(s) and images where applicable to process the return.
How long do I have to return an item?
For most products bought online, you have a legal right to change your mind within 14 days and receive a refund. If you wish to return unwanted products, you must let us know that you want to return them within 14 calendar days from the day after delivery. The item must also be returned to us within 7 working days from approval of return and receipt of the return label
Are returns free?
Returns for faulty / damaged items will be free of charge Returns for unwanted items that have no fault will incur a minimal returns fee - delivery charges will not be refunded
Save On DeliveryCarbon Neutral DeliveriesFree Standard Delivery Over £99
Save On DeliveryCarbon Neutral DeliveriesFree Standard Delivery Over £99
Save On DeliveryCarbon Neutral DeliveriesFree Standard Delivery Over £99
Save On DeliveryCarbon Neutral DeliveriesFree Standard Delivery Over £99
Save On DeliveryCarbon Neutral DeliveriesFree Standard Delivery Over £99
Save On DeliveryCarbon Neutral DeliveriesFree Standard Delivery Over £99
Product Specifications
Processor
Number of processors installed
1
Bus type
DMI4
Processor cache type
Smart Cache
Processor cache
24 MB
Efficient-core boost frequency
3.5 GHz
Performance-core boost frequency
4.8 GHz
Efficient-core base frequency
1.8 GHz
Performance-core base frequency
2.5 GHz
Processor boost frequency
4.8 GHz
Processor cores
6
Processor model
i5-13500
Processor generation
13th gen Intel® Core™ i5
Processor family
Intel® Core™ i5
Processor manufacturer
Intel
Memory
Memory clock speed
3200 MHz
Memory slots
2x DIMM
Memory layout (slots x size)
1 x 8 GB
Maximum internal memory
64 GB
Internal memory
8 GB
Internal memory type
DDR4-SDRAM
Storage
SSD performance class
35
SSD form factor
M.2
SSD interface
PCI Express
NVMe
Yes
SSD capacity
256 GB
Number of SSDs installed
1
Total SSDs capacity
256 GB
Number of storage drives installed
1
Storage media
SSD
Optical drive type
DVD-RW
Total storage capacity
256 GB
Graphics
On-board graphics card model
Intel UHD Graphics 770
On-board GPU manufacturer
Intel
Discrete graphics card model
Not available
On-board graphics card
Yes
Discrete graphics card
No
Network
Wi-Fi
No
Ethernet LAN data rates
10,100,1000 Mbit/s
Ethernet LAN
Yes
Ports & interfaces
Combo headphone/mic port
Yes
Ethernet LAN (RJ-45) ports
1
DisplayPort version
1.4a
DisplayPorts quantity
1
HDMI version
1.4b
HDMI ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
4
USB 2.0 ports quantity
4
Expansion slots
PCI Express x16 (Gen 3.x) slots
1
PCI Express x1 (Gen 3.x) slots
1
Design
Intel® vPro™ Platform Eligibility
Yes
Product colour
Black
Cable lock slot type
Kensington
Cable lock slot
Yes
Placement supported
Vertical
Chassis type
Tower
Performance
Audio system
High Definition Audio
Audio chip
Realtek ALC3246-CG
Motherboard chipset
Intel Q670
Product type
PC
Software
Trial software
No Microsoft Office License Included 30 day Trial Offer Only
Operating system language
Multilingual
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Processor special features
CPU configuration (max)
1
Power
Power supply input frequency
47 - 63 Hz
Power supply input voltage
90 - 264 V
Power supply
180 W
Operational conditions
Non-operating shock
105 G
Operating shock
40 G
Non-operating vibration
1.37 G
Operating vibration
0.26 G
Non-operating altitude
-15.2 - 10668 m
Operating altitude
-15.2 - 3048 m
Storage relative humidity (H-H)
0 - 95%
Operating relative humidity (H-H)
20 - 80%
Storage temperature (T-T)
-40 - 70 °C
Operating temperature (T-T)
10 - 35 °C
Weight & dimensions
Height
324.3 mm
Depth
292.2 mm
Width
154 mm
Packaging content
Cables included
AC
Power cable length
1.8 m
Keyboard included on selected markets only
Yes
Input device model
KB216,MS116
Keyboard connectivity
Wired
Mouse included on selected markets only
Yes
Mouse connectivity
Wired
Display included
No
General
Product family
OptiPlex
Product series
7000
Carbon footprint
Total carbon footprint
426
Total carbon emissions (Standard deviation)
110
Carbon emissions (Manufacturing)
249
Carbon emissions (Logistics)
21
Carbon emissions (Use)
151
Carbon emissions (End-of-Life)
5
Total carbon emissions (w/o Use phase)
275
PAIA version
1.3.2
Processor
Number of processors installed
1
Bus type
DMI4
Processor cache type
Smart Cache
Processor cache
24 MB
Efficient-core boost frequency
3.5 GHz
Performance-core boost frequency
4.8 GHz
Efficient-core base frequency
1.8 GHz
Performance-core base frequency
2.5 GHz
Processor boost frequency
4.8 GHz
Processor cores
6
Processor model
i5-13500
Processor generation
13th gen Intel® Core™ i5
Processor family
Intel® Core™ i5
Processor manufacturer
Intel
Memory
Memory clock speed
3200 MHz
Memory slots
2x DIMM
Memory layout (slots x size)
1 x 8 GB
Maximum internal memory
64 GB
Internal memory
8 GB
Internal memory type
DDR4-SDRAM
Storage
SSD performance class
35
SSD form factor
M.2
SSD interface
PCI Express
NVMe
Yes
SSD capacity
256 GB
Number of SSDs installed
1
Total SSDs capacity
256 GB
Number of storage drives installed
1
Storage media
SSD
Optical drive type
DVD-RW
Total storage capacity
256 GB
Graphics
On-board graphics card model
Intel UHD Graphics 770
On-board GPU manufacturer
Intel
Discrete graphics card model
Not available
On-board graphics card
Yes
Discrete graphics card
No
Network
Wi-Fi
No
Ethernet LAN data rates
10,100,1000 Mbit/s
Ethernet LAN
Yes
Ports & interfaces
Combo headphone/mic port
Yes
Ethernet LAN (RJ-45) ports
1
DisplayPort version
1.4a
DisplayPorts quantity
1
HDMI version
1.4b
HDMI ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
4
USB 2.0 ports quantity
4
Expansion slots
PCI Express x16 (Gen 3.x) slots
1
PCI Express x1 (Gen 3.x) slots
1
Design
Intel® vPro™ Platform Eligibility
Yes
Product colour
Black
Cable lock slot type
Kensington
Cable lock slot
Yes
Placement supported
Vertical
Chassis type
Tower
Performance
Audio system
High Definition Audio
Audio chip
Realtek ALC3246-CG
Motherboard chipset
Intel Q670
Product type
PC
Software
Trial software
No Microsoft Office License Included 30 day Trial Offer Only
Operating system language
Multilingual
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Processor special features
CPU configuration (max)
1
Power
Power supply input frequency
47 - 63 Hz
Power supply input voltage
90 - 264 V
Power supply
180 W
Operational conditions
Non-operating shock
105 G
Operating shock
40 G
Non-operating vibration
1.37 G
Operating vibration
0.26 G
Non-operating altitude
-15.2 - 10668 m
Operating altitude
-15.2 - 3048 m
Storage relative humidity (H-H)
0 - 95%
Operating relative humidity (H-H)
20 - 80%
Storage temperature (T-T)
-40 - 70 °C
Operating temperature (T-T)
10 - 35 °C
Weight & dimensions
Height
324.3 mm
Depth
292.2 mm
Width
154 mm
Packaging content
Cables included
AC
Power cable length
1.8 m
Keyboard included on selected markets only
Yes
Input device model
KB216,MS116
Keyboard connectivity
Wired
Mouse included on selected markets only
Yes
Mouse connectivity
Wired
Display included
No
General
Product family
OptiPlex
Product series
7000
Carbon footprint
Total carbon footprint
426
Total carbon emissions (Standard deviation)
110
Carbon emissions (Manufacturing)
249
Carbon emissions (Logistics)
21
Carbon emissions (Use)
151
Carbon emissions (End-of-Life)
5
Total carbon emissions (w/o Use phase)
275
PAIA version
1.3.2
Mitigating Our Environmental Impact
Sustainable Packaging Solutions and Recycling
We reuse, repurpose and recycle all packaging into the business. Any purchased packaging is plastic-free and packing slips and delivery labels are printed using an energy-efficient thermal printer which removes the need for an additional printer, ribbon and ink and toner cartridges.
Sustainable Options for Delivery and Returns
All deliveries to our customers via UPS/DPD are carbon neutral and we offer convenient options for: grouped deliveries, specified date deliveries, timed deliveries and pick up/ collection points. Any returns are repurposed to prevent them entering landfill.
Sustainable Sourcing and Waste Management
We use 80% sustainable energy sources to power our warehouse and offices. We also proactively ask all suppliers to email paperwork to minimise printing and waste paper. By responsibly processing waste, Gotraka will become zero waste to landfill.
Sustainable Packaging Solutions and Recycling
We reuse, repurpose and recycle all packaging into the business. Any purchased packaging is plastic-free and packing slips and delivery labels are printed using an energy-efficient thermal printer which removes the need for an additional printer, ribbon and ink and toner cartridges.
Sustainable Options for Delivery and Returns
All deliveries to our customers via UPS/DPD are carbon neutral and we offer convenient options for: grouped deliveries, specified date deliveries, timed deliveries and pick up/ collection points. Any returns are repurposed to prevent them entering landfill.
Sustainable Sourcing and Waste Management
We use 80% sustainable energy sources to power our warehouse and offices. We also proactively ask all suppliers to email paperwork to minimise printing and waste paper. By responsibly processing waste, Gotraka will become zero waste to landfill.